Privacy Policy

1. Introduction

Welcome to TrueFasteners.com ("we," "us," or "our"), a B2B platform connecting fastener suppliers and buyers worldwide. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website and services. By accessing our platform, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, list a business or contact us, we may collect your name, email address, company name and other contact details.
• Business Information: Details provided in business profiles, such as descriptions, logos and fastener categories (e.g., bolts, screws, nuts).
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, pages visited and timestamps.
• Communications: Messages sent through our contact form or inquiries about fastener products.

3. How We Use Your Information

We use your information to:

• Operate and improve our platform, including facilitating connections between fastener suppliers and buyers.
• Process account registrations, business listings and inquiries.
• Respond to your questions or support requests via our contact form.
• Send newsletters or updates about the fastener industry (with your consent).
• Analyze platform usage to enhance user experience and functionality.
• Comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell your personal information. We may share your information:

• With other users when you post public content, such as business profiles or fastener listings.
• With service providers (e.g., hosting or analytics providers) who assist in operating our platform, bound by confidentiality agreements.
• To comply with legal requirements, such as responding to subpoenas or protecting against fraud.
• In connection with a business transfer, such as a merger or acquisition.

5. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your information. However, no system is completely secure and we cannot guarantee absolute protection against unauthorized access or breaches.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for platform functionality, while optional cookies support analytics and marketing.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your personal information.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Opt out of newsletters or marketing communications.

To exercise these rights, please use our Contact Us form.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example, business profiles and inquiries are retained while your account is active and contact messages are kept for a reasonable period to address your requests.

10. International Data Transfers

As a global fastener marketplace, your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and continued use of the platform constitutes acceptance of the updated policy. Please check this page periodically for updates.

12. Contact Us

For questions about this Privacy Policy or our data practices, please reach out via our Contact Us page.